Help Center

    Setting Up Your Workspace

    Configure your TeamerHQ workspace to match your organization's needs. Follow this guide to set up everything from basic branding to advanced security settings.

    Setup Progress

    1
    Basic Setup
    Required
    2
    Team Structure
    Required
    3
    Security
    Required
    4
    Integrations
    Optional
    5
    Customization
    Optional

    1. Basic Configuration

    Required

    Set up the fundamental aspects of your workspace.

    Workspace Name & URL

    Choose a unique name and URL for your workspace

    • Select a clear, recognizable workspace name
    • Customize your workspace URL (e.g., company-name.teamerhq.com)
    • Add a brief workspace description
    • Set workspace timezone and language preferences

    Branding

    Add your company's visual identity

    • Upload your company logo (recommended size: 256x256px)
    • Set a workspace avatar for notifications
    • Choose brand colors for your workspace theme
    • Customize loading screens and system messages

    2. Team Structure

    Required

    Organize your team and set up departments.

    Role Configuration

    Define roles and permissions

    • Set up role hierarchies
    • Configure role-based permissions
    • Create custom roles for specific needs
    • Set up approval workflows

    User Management

    Configure user-related settings

    • Set up user onboarding workflows
    • Define user profile requirements
    • Configure user groups and access levels
    • Set up user activity monitoring

    3. Security & Compliance

    Required

    Configure security settings and compliance rules.

    Security Settings

    Set up security measures

    • Configure 2FA requirements
    • Define session timeout rules
    • Set up IP allowlisting

    Compliance Rules

    Establish compliance guidelines

    • Configure audit logging
    • Define content moderation rules
    • Set up compliance reporting

    4. Integrations & Automation

    Set up tools and automated workflows.

    Tool Integration

    Connect essential tools

    • Configure calendar integration
    • Set up file storage services

    Workflow Automation

    Create automated processes

    • Set up automated welcome messages
    • Configure notification workflows
    • Create custom bot commands
    • Set up scheduled tasks

    Up Next

    Messaging